At Mistry Bhejo, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our platform. By using Mistry Bhejo, you agree to the practices described in this policy.

1. Acceptance of Terms

By accessing our website, mobile application, or services, you agree to these Terms and Conditions and any updates we make from time to time. If you do not agree, please refrain from using our platform.

2. Services Provided

Mistry Bhejo connects homeowners, builders, and businesses with skilled contractors and vendors for construction, renovation, and allied services. Our platform facilitates communication, transactions, and project management between users.

3. Eligibility

To use Mistry Bhejo, you must:

• 1. Be at least 18 years old.
• 2. Provide accurate and complete information during registration.
• 3. Comply with all applicable laws and regulations.

4. User Accounts

• 1. Account Creation: Users must create an account to access certain features of Mistry Bhejo.
• 2. Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• 3. Account Termination: We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent, abusive, or unlawful activities.

5. User Obligations

By using Mistry Bhejo, you agree to:

• 1. Provide accurate and up-to-date information during registration and use.
• 2. Avoid misrepresentation or fraudulent activities.
• 3. Use the platform only for lawful purposes.
• 4. Respect the intellectual property rights of Mistry Bhejo and other users.

6. Payment Terms

• 1. Membership Fees: Vendors and contractors must pay an annual membership fee as specified during registration.
• 2. Transaction Payments: Payments for services are facilitated securely through our platform, and users must comply with the payment terms agreed upon during transactions.
• 3. Refund Policy: Membership fees are non-refundable, except in cases where Mistry Bhejo determines that an error occurred on our part.

7. Prohibited Activities

Users are prohibited from:

• 1. Using the platform for illegal or unauthorized purposes.
• 2. Posting false, misleading, or defamatory content.
• 3. Attempting to access unauthorized areas of the platform.
• 4. Disrupting or overloading the platform’s systems.

8. Limitation of Liability

• 1. Mistry Bhejo is a facilitator and does not guarantee the quality, completion, or performance of any services provided by vendors or contractors.
• 2. We are not liable for any disputes, damages, or losses arising from user interactions or transactions.
• 3. Mistry Bhejo shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our platform.

9. Intellectual Property

• 1. All content on the platform, including logos, text, images, and software, is the property of Mistry Bhejo and protected by intellectual property laws.
• 2. Users may not reproduce, distribute, or use Mistry Bhejo’s content without prior written permission.

10. Termination of Service

We reserve the right to suspend, restrict, or terminate your access to Mistry Bhejo at our discretion, without notice, if you violate these terms or engage in prohibited activities.

11. Dispute Resolution

• 1. Users agree to resolve disputes amicably with other parties through communication.
• 2. If a resolution cannot be reached, disputes involving Mistry Bhejo will be subject to arbitration under Indian law.

12. Privacy

Your use of Mistry Bhejo is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

13. Changes to Terms and Conditions

Mistry Bhejo reserves the right to modify these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notifications. Continued use of the platform after such changes constitutes acceptance of the new terms.

14. Governing Law

These Terms and Conditions are governed by and construed under the laws of India. Any legal disputes will be resolved exclusively in the courts of Kolkata.

15. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: info@mistrybhejo.com
• Phone: +91-6293401401
• Address: 118 A/8, ANANDA PALIT ROAD KOLKATA 700014